News

Important Security Update

The Payment Card Industry Security Standards require disabling the TLS1.0 security protocol by 30 June 2018.  Users MUST upgrade Golden Records and Golden Arrow to the latest version to maintain full functionality.

We will be disabling TLS1.0 on our web server on 30 June 2018.  Users of older versions may experience errors and may be unable to access update notification services.  Cloud users may be unable to connect and sync.

Please note that with the latest versions we are moving the software to the Microsoft .Net 4.5 platform which is supported on most recent Windows versions.  Unfortunately.Net4.5 is not compatible with Windows XP and early versions of Windows Vista.

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Issues With Golden Records

If you have overlapping seasons of the same type in Golden Records, this may cause errors calculating handicaps and classifications. Some users have been in touch concerning errors in handicap and classification values. These were found to be due to having more than one season of the same type in a given time period.

Golden Records rebuilds handicaps and classifications for an archer on score addition or change. This also includes re-assessing the year start values. The software looks for the previous seasons of the same type. If seasons of the same type overlap or cover the same time period, the software cannot compute the year start values correctly. This results in an incorrect value and hence all succeeding values being incorrect.

It is not necessary to put unofficial rounds into a separate season, and these will confuse the update process by causing the software to conclude that archers have not requalified in accordance with Archery GB rules. There should be only one season of a given type (eg Outdoor) in a given time period.

Also, please note that Archiving does not remove a season from consideration in handicap/classification updates. If you have test or abandoned seasons these need to be deleted.

An update released today will check for and report overlapping seasons when the software starts.

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Website Outage

An update on the website outage today. It appears that last evening a trencher cut through a fibre optic cable serving a data center where our server is hosted. It was not until this morning that the cut was located, and work to splice in a temporary cable, then make a permanent repair, took all day.

Normal service has been restored, and we apologise for any inconvenience.

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Golden Records Update

The last update for Golden Records introduced a filter to prevent a handicap of 100 being allocated for any three rounds being shot, not just official Archery GB rounds.  This had an unintended consequence in that it also filtered legacy rounds such as Short Metric and Half Metric (withdrawn by Archery GB in 2014).  The update released today includes these legacy rounds (inc FITA) in handicap calculations unless Option Strict is set.

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Golden Records Update

A new version of Golden Records is available.  This fixes a few bugs, and enforces handicap calculations only on the rounds in the AGB tables and Frostbite.  The use of option Strict further restricts rounds to only those listed in AGB tables 1-8.

There are a few other minor changes, but the major change is an update to Microsoft .Net version 4.5.  This is ahead of PCI DSS requirements that demand the disabling of the TLS1.0 security protocol by 30 June this year.  This requires Golden Records to be updated to support only TLS1.1 and TLS1.2.  This version of .Net is unfortunately not supported by Windows XP and Windows Vista, except Vista service pack 2.  Consequently, while existing installations will continue to work, this version and future versions can only be installed on Windows Vista Service Pack 2 or later.  When TLS1.0 is disabled on our server on 30 June, existing versions will continue to work, but will be unable to connect to any web services.  Update notifications will cease, and cloud services will be disabled.

All users are urged to update to this version as soon as possible.  We regret the inconvenience, but PCI DSS compliance is a requisite of being able to sell online.  In addition TLS1.0 is now regarded as a weak security protocol.  We have already disabled SSL.

https://blogs.msdn.microsoft.com/dotnet/p/dotnet45xp/

Please contact us if you need further information.

 

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GDPR

New Data Protection Regulations come into force on the 25 May 2018.  Known as the General Data Protection Regulation (GDPR), they significantly increase data protection obligations and the rights of individuals.  Our privacy policies have been updated to comply with the GDPR and can be viewed here and here.  They explain how we lawfully use personal data we hold and explain the rights of our customers and users.

Regarding data security, all databases are encrypted, including the local database used by Golden Records.  Backups are encrypted, as are the data files used by Golden Arrow.  Connections to the cloud server are also encrypted.  Website connections are now SSL only, and weak protocols are disabled.

GDPR also places on data controllers an obligation to not keep data when it is no longer needed and to obtain explicit consent to the processing of that data.  We do not share your data with anybody else.  When you send us data to investigate a problem or for help, we will destroy that data when it is no longer needed.  Cloud users will have noticed that when they log in to the cloud, they are being prompted to give explicit consent for data storage.  New users now have to give consent as part of account activation.

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Two-factor Authentication Now Available

For cloud users, two-factor authentication is now available. Activate it from the settings/profile page. You will need an Authenticator app like Authy or Google Authenticator (no Google account required) on your phone. With two-factor authentication enabled, a code generated on the phone will need to be entered when you log in.

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