General

Website Changes

Visitors to the website will have noticed that it has changed. A new responsive theme for viewing on mobile devices, and a number of other changes. My Archery is no longer available for download. We are no longer offering CD versions of software. The Help site is now integrated into the main site.
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We experienced over the last 10 days extensive downtime

We experienced over the last 10 days extensive downtime of the website. This culminated in the server being off line completely for the best part of 2 days while the host repaired and rebooted it. In view of the extensive disruption and time taken to fix the server, over the weekend if 18/19 April the site has been migrated to a new host. I apologise for any inconvenience this may have caused.
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I get a warning that the software I have downloaded is not safe or contains a virus, spyware or adware.

After downloading software from our website you may get a warning from your anti-virus software that the download is a security risk and you are advised not to open it.

If using Norton (other AV systems may be similar) you may be told that the file has been quarantined because of WS.Reputation.1 or similar.

WS.Reputation.1 is not a virus, malware, spyware or other threat. It indicates only a file that has a low reputation score. Symantec gathers information from users that enables them to assess how many times the file has been downloaded since it was last updated. A file that has not been used by many users is given a low reputation score. With our software there are globally very few users as it is a niche product, and hence it attracts a low reputation score, particularly if an update has been released recently.

Symantec (Norton) say this about it "WS.Reputation.1 is a detection for files that have a low reputation score based on analyzing data from Symantec’s community of users and therefore are likely to be security risks. Detections of this type are based on Symantec’s reputation-based security technology. Because this detection is based on a reputation score, it does not represent a specific class of threat like adware or spyware, but instead applies to all threat categories."

We take steps to ensure our software when downloaded is safe. All software is digitally signed and if tampered with the signature will not be valid. The signature status can be checked by right-clicking on the file.

Further, all software when uploaded is given a unique code computed from the file when uploaded. If the file is tampered with the code will change and the website will not make available for download any file that does not match the stored hash when it was uploaded.

None of our software incorporates adware or sypware.

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How to run Toxik Software on a Mac

Since Apple’s transition to Intel processors in 2006, Windows applications will run on the Mac. Please check your system profile in About This Mac to ensure you have what you need to run Windows.

There are two ways to run Windows on the Mac:

  • Boot into Windows at startup. This dedicates 100% of the processor power to Windows and Windows applications. You can’t use Mac OS X again until you restart.
  • Use virtualization software, which lets you run Mac OS X and Windows side by side. You can switch between them as easily as you’d switch between Mac applications. But you can’t run Windows without Windows—you’ll need to acquire a copy of Windows to use either solution.
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When installing the software or an update you may get an error message like: DeleteFile failed: Code 5 Access denied.

This is caused if a file that needs to be replaced is in use. This is most commonly the result of the software running when the update is installed. To resolve it stop all instances of the software running before installing the update.  Later versions check for the existence of a running program.
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Some users are reporting problems with installing updates

Some users are reporting problems with installing updates. It seems that installations from CD on 64 bit machines have been installed as 32 bit programs. However, the update will only install in 64 bit mode leading to only a partial install as the update does not contain all the files. This can be solved by downloading and installing the full 64 bit installer. It may however be necessary to move the database file to recover data.
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